Question 1

保修政策：

Accepted Answer

What is the warranty?
We offer a 10 year limited warranty for manufacturer defects. For more detailed information please check the warranty section on the bottom of the home page.
 
Does the Battery have a warranty?
Yes the battery has a 1 year limited warranty.
 
How can we contact TRIPS?
Please send question and comments to our customer service via email
at customerservice@tripsluggage.com
 
What if wheel breaks?
Trips Luggage stands behind the quality of our products 100%. Trips products undergo rigorous testing that not only replicates but exceeds the impact of ordinary travel on your luggage. Trips luggage uses Hinomoto Wheels, considered to be the best wheels available for luggage. Unfortunately, wheels are subject to the most stress of any part of the bag. In the unlikely event that a wheel becomes damaged, under TRIPS limited 10 years warranty we will either replace or repair the luggage at no cost to you. The easiest thing to do would be to return it to the place of purchase for an exchange or refund. If this is not convenient please let us know and we will make other arrangements to resolve the issue.

Question 2

产品信息：

Accepted Answer

How do i set my lock (3- dial TSA Combination)?
Step 1: open the lock by sliding the button toward the dials to disengage the zipper pullers.
Step 2: push the small square button next to the dials down using a paperclip, pen or other pointy object. The button should remain down.
Step 3: choose a memorable 3 digit number and turn the dials to that number.
Step 4: push the button towards the dials to release the button.
Your combination is now set to the new number. It will only open when the dials are turned to that number.
What do i do if i forget my combination?
There is not much you can do except try to remember or start going through the 999 combination.
Where can i purchase the battery?
Spare or replacement batteries can be purchased at Macys.com
Is the battery removable?
The Trips battery is designed to be easy to access and to remove.
Step 1: Open the battery compartment by pushing the top button forward.
Step 2: Push the battery guard inward to release the spring mounted battery. (it should pop right up.)
We provide you with a standard USB charging cord and you can also use your own.
Cleaning and Care Instructions.
We recommend always hand washing our products with a diluted mild detergent and damp cloth.
Will my bag fit in the overhead bin?
There is no such thing as a universal carry-on size. The TRIPS carryon is designed to meet the common carry-on size restrictions in the USA. Your carry-on bag should fit in the overhead bin for standard US airlines. The maximum dimensions for a carry-on bag are 9 inches x 14 inches x 22 inches (22 centimeters x 35 centimeters x 56 centimeters.) This includes handles and wheels.

Question 3

其他信息：

Accepted Answer

How can i get in contact with you?
Please click on the contact button below.
 
Where Can i buy Trips luggage products?
Please go to Macys.com

Question 4

加利福利亚消费者的PROP 65政策:

Accepted Answer

WHAT IS CALIFORNIA PROP 65?

- California Proposition 65 is a law that is unique to the State of California.
Regulations concerning the law are processed through the California Office of
Environmental Health Hazard Assessment (OEHHA), which maintains a list of chemicals
that it determines as ‘known to the State of California to cause cancer and/or
reproductive toxicity’.
 
- Prop 65 prohibits anyone in the course of doing business in California or selling a
product to a consumer in California to knowingly and intentionally expose any individual
to a chemical, even in very minimal amounts, that the California OEHHA has added to
the list, without giving a warning.
 
- Prop 65 applies to retail, mail order, and Internet sales of products, even if sold
outside of the state that

WHY DOES THE PRODUCT I’VE BOUGHT CONTAIN A
WARNING?
 
- California Proposition 65 entitles California consumers to special warnings for
products that contain chemicals determined by the state of California to cause cancer
and birth defects or other reproductive harm if those products expose consumers to
such chemicals above a certain level set by California.

HOW DOES CA PROP 65 DIFFER FROM FEDERAL
REGULATIONS UNDER THE CONSUMER PRODUCT SAFETY
IMPROVEMENT ACT (CPSIA)?

- Unlike the nationally followed CPSIA regulations, Prop 65 does not ban the
presence of the listed chemicals in products, but does require a warning label or sign if
the product may possibly be sold to a consumer in California.

- Proposition 65 is based upon ‘exposure’ to chemicals listed by OEHHA. Exposure
is determined by the chemical level in relation to how a consumer comes in contact with
the substance and the duration of contact.

- Primarily, the law is a ‘Warning’ statute, in order for individuals to make an
informed decision.

DOES CA PROP 65 APPLY TO ALL PRODUCTS?
 
- Yes, Prop 65 applies to all consumer products, both children’s and adult
products.
 
WHAT IS THE PURPOSE OF A PROPOSITION 65 WARNING?
 
- The purpose of Proposition 65 is to notify consumers that they are being
exposed to chemicals that are determined by California to cause cancer and/or
reproductive toxicity. Consumers can decide on their own if they want to purchase or
use the product. A Proposition 65 warning does not necessarily mean a product is in
violation of any product-safety standard, law or regulation.

WHAT CHEMICALS ARE IDENTIFIED ON THE OEHHA LIST AND WHAT ARE SAFE HARBOR LEVELS, NO SIGNIFICANT RISK LEVELS AND MAXIMUM ALLOWABLE DOSE LEVELS?

-  As of 2020, over 1,000 chemicals are on the OEHHA list.
 
- Safe Harbor Levels, which include No Significant Risk Levels (NSRLs) for cancer-
causing chemicals and Maximum Allowable Dose Levels (MADLs) for chemicals causing
reproductive toxicity, are levels of exposure that trigger the warning requirement for
many of the listed chemicals, as determined by OEHHA. However, OEHHA does not have
Safe Harbor Levels for all listed chemicals. If there is no Safe Harbor Level, businesses
that expose individuals to that chemical would be required to provide a Proposition 65
Warning unless the business can demonstrate the anticipated exposure level will not
pose a significant risk of cancer or reproductive harm.

- Determining anticipated levels of exposure to listed chemicals can be very
complex. It is very problematic and costly to try and prove that the presence of a listed
chemical is what California might consider a No Significant Risk Level (NSRL) or
Maximum Allowable Dose Level (MADL).

IS THE PRODUCT SAFE?

- We emphasize that a Proposition 65 warning does not necessarily mean a
product is in violation of any product-safety standards or requirements. All Trips Luggage products meet federal regulatory standards. Some products may contain one or
more listed chemicals that, by California standards may present a risk of cancer and/or
reproductive toxicity, if exposure levels to an individual are high. The Warning is
provided to allow consumers to assess their individual risk.

WHAT ABOUT SIMILAR PRODUCTS WITH NO WARNING
LABELS?

- You can’t assume that products without warning labels are chemical free or
exempt from the Prop 65 warning requirement. It’s possible that the product isn’t sold
in California – the only state that requires this warning label – or, it’s possible that the
product comes from a non-California or a non-U.S. seller. And some companies only put
the labels on products that will be sold in California, so you won’t see them unless you
buy the product there. Finally, older products sold prior to when the labeling
requirement went into effect, may also contain the listed chemical(s).

WHERE CAN I GET MORE INFORMATION?

- For general information on a CA Prop 65 list of chemicals and review FAQs from
The California regulatory OEHHA’s website, please access: http://oehha.ca.gov/

Question 5

加利福利亚消费者的隐私政策：

Accepted Answer

Trips Luggage provides this Privacy Notice for California Consumers (the “CCPA Privacy Notice”) to supplement the information contained in the Trips Luggage Privacy Policy. This CCPA Privacy Notice sets forth our privacy practices as required by the California Consumer Privacy Act of 2018 (“CCPA”).

The CCPA Privacy Notice applies only to individuals residing in the State of California who are considered “Consumers” under the CCPA and from whom we collect “Personal Information” as described in the CCPA (“Consumers”).

INFORMATION WE COLLECT

We may collect Personal Information from you in a variety of different situations, including, but not limited to on our website, your mobile device, through email, through the mail, and/or over the telephone. More specifically, we may collect the following categories of Personal Information from its Consumers, which will depend on the particular Business Purpose (described in How We Use Personal Information below) for which we collect it:
 
Category Examples of Personal Information We May Collect
 
A. Identifiers. A real name, alias, postal address, online identifier,
Internet Protocol address, and email address.
 
B. Personal information. A name, address, telephone number, education, categories listed in the California credit card number, debit card number, or any other Customer Records statute (Cal. financial information. Civ. Code § 1798.80(e)).
 
C. Commercial information. Records of products purchased, or considered, or
other purchasing or consuming histories or tendencies.
 
D. Internet or other similar. Browsing history, search history, information on a network activity. Consumer's interaction with a website, application, or advertisement.
 
E. Geolocation data. Physical location or movements.

F. Inferences drawn from other. Profile reflecting a person's preferences.
 
Personal Information.
 
Personal information does not include deidentified or aggregated consumer information.
Trips Luggage obtains the categories of Personal Information listed above from the following categories of sources:

- Directly from you. For example, from forms you complete or products you
purchase.

- Indirectly from you. For example, from observing your actions on our website or
from information your computer or mobile device transmits when interacting with our
website or mobile applications, among other things.

- Third parties. For example, we may receive personal information from third
parties you direct to share your personal information with us for warranty purposes or
product registration such as a) from forms you complete when leaving a product review
on our website, b) when registering to activate your lost and found coverage, c) when
registering for warranty services, and/ or d) when entering a sweepstakes sponsored by
us.

How We Use Personal Information

We may use, or disclose the Personal Information we collect from you or about you to do one or more of the following:

- To fulfill or meet the purpose for which you provided the information. For
example, if you share your name and contact information to ask us a question or inquire
about our products or services, we will use that personal information to respond to your
inquiry. If you provide your personal information to purchase a product, we will use that
information to process your payment. When you sign up to receive news or other
warranty registration benefits from us, we may use your information to facilitate
communication about that program or benefits.
 
-  To contact you and to inform you about products, services, promotions, special
offers, and/or events that may interest you.
 
- To inform you about products and services you have purchased from us.

- To provide, support, personalize, and develop our website, products, and
services.

- To create, maintain, customize, and secure your account with us.

- To process your requests, purchases, transactions, and payments and prevent
transactional fraud.
 
- To provide you with support and to respond to your inquiries, including to
investigate and address your concerns and monitor and improve our responses.

- If you provide your information in the context of an employment application or
your employment, we will use your information to serve those purposes.

- To personalize your App or Website experience and to deliver content and
product and service offerings relevant to your interests, including targeted offers and
ads through our website, mobile applications, third-party sites, and via email or text
message (with your consent, where required by law).

- To help maintain the safety, security, and integrity of our App or Website,
products and services, databases and other technology assets, and business.

- For research, analysis, and business development, including to develop and
improve our Website, products, and services.

- To respond to law enforcement requests and as required by applicable law, court
order, or governmental regulations.

- As described to you when collecting your personal information or as otherwise
set forth in the CCPA or subsequently agreed to by you.

- To evaluate or conduct a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of Trips Luggage assets, whether as a
going concern or as part of bankruptcy, liquidation, or similar proceeding, in which
personal information held by [Brand Name] about our Consumers is among the assets
transferred.

How We Share Personal Information

Trips Luggage may disclose your Personal Information to a third party for a business purpose, including to our service providers.

We share your personal information with the following categories of third parties:

- Service providers (i.e. service centers, email service provider, shipping
companies).

- Third parties with whom you direct us to share your personal information

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Trips Luggage may have disclosed the following
categories of personal information for a business purpose:
 
- Category A: Identifiers.
 
- Category B: California Customer Records personal information categories.
 
- Category D: Internet or other similar network activity.
 
- Category F: Inferences drawn from other personal information.
We disclose your personal information for a business purpose to the following
categories of third parties:
 
We disclose your personal information for a business purpose to the following categories of third parties:
 
- Service providers (i.e. service centers, email service provider, shipping companies).

Sales of Personal Information

In the preceding twelve (12) months, Company has not sold personal information.
 
Your Consumer Rights and Choices

The CCPA provides Consumers with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that [Brand Name] disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

- The categories of Personal Information we collected about you.

- The categories of sources for the Personal Information we collected about you.
 
- Our business or commercial purpose for collecting that Personal Information.

- The categories of third parties with whom we share that Personal Information.

- The specific pieces of Personal Information we collected about you.

- If we disclosed your Personal Information for a business purpose, a list[s]
disclosing the Personal Information categories that each category of recipient obtained.
 
Deletion Request Rights

You have the right to request that Trips Luggage delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete your Personal Information from our records, unless an exception applies.
 
In accordance with the CCPA, we may deny your deletion request under certain circumstances, and will inform you of the basis for the denial, which may include, but is not limited to, if retaining the information is necessary for us or our service provider(s) to:

- Complete the transaction for which we collected the Personal Information,
provide a good or service that you requested, take actions reasonably anticipated within
the context of our ongoing business relationship with you, or otherwise perform our
contract with you.

- Detect security incidents, protect against malicious, deceptive, fraudulent, or
illegal activity, or prosecute those responsible for such activities.

- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

- Comply with a legal obligation.

- Make other internal and lawful uses of that information that are compatible with
the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please
submit a verifiable consumer request to us by either:

- Calling us at (800) 856-9119

- Emailing us at customer_svc@olivetintl.com

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. [You may also make a verifiable consumer request on behalf of your minor child.]
 
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

- Provide sufficient information that allows us to reasonably verify you are the
person about whom we collected Personal Information or an authorized representative.
 
- Describe your request with sufficient detail that allows us to properly
understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot
verify your identity or authority to make the request and confirm the Personal Information
relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its
receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable
consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

If we determine that the request warrants a fee, we will tell you why we made that decision
and provide you with a cost estimate before completing your request.

Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their direct marketing purposes.

Changes to Our CCPA Privacy Notice

Trips Luggage reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice's Effective Date above. Your continued use of our Website or interaction with us through other methods following the posting of changes and/or our directing you to the updated CCPA Privacy Notice constitutes your acceptance of such changes.

Contact Information
If you have any questions or comments about this notice, the ways in which Trips Luggage
collects and uses your information described above [and in the Privacy Policy], your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: (800) 856-9119
Email: customer_svc@olivetintl.com
Postal Address:
ATTN: Customer Service
Trips Luggage
11015 Hopkins St
Mira Loma, CA 91752

Question 6

隐私保护政策

Accepted Answer

This privacy policy (“Privacy Policy”) describes how Trips Luggage and its affiliates (collectively, “Company”, “Trips Luggage”, “we”, “our” or “us”) uses personal information that we process in connection with your use of use of this website and any other website we operate that links to this Privacy Policy, however accessed (collectively, our “Sites”), our mobile application (our “App”), and all other products or services available through our Sites or App (collectively, our “Service”).

Please read this Privacy Policy carefully to better understand how we collect, use, and disclose personal information about you as you use our Service. Any changes to this Privacy Policy will appear on this page, so we encourage you to review it periodically.

FOR CALIFORNIA CONSUMERS

In addition to this privacy policy, if you are a California resident, Trips Luggage’s Privacy Notice for California Consumers applies to you.

INFORMATION WE COLLECT

The information we collect from you varies, depending on the way you use our Services.  We collect information from or about you in the ways described below.

INFORMATION YOU PROVIDE TO US

When you use our Site, App, or Services, we collect information that you choose to share with us.  We collect several types of personal information from and about you when you use our Site or Services.  This information may include:

- Name;

- User name;

- Email address;

- Address;

- Payment information;

- Phone number

Employment application:  We collect personal information such as your name, address, e-mail, and phone number when you apply for employment with us through the Site.  In addition, we may collect information relating to your education and employment history when you submit that information as part of an employment application.  Not all requested information is required, however, and we specifically indicate what information is required in order to submit your employment application.

We also collect any information you choose to provide to us.

INFORMATION COLLECTED AUTOMATICALLY

Certain information on our Service is collected automatically by means of various software
tools. We have a legitimate interest in using such information to assist in systems
administration, information security and abuse prevention, to track user trends, and to analyze the effectiveness of our Service.

(a)   Log Files.
 
Log files refers to the information that is automatically sent by your web browser or device (or otherwise automatically collected) each time you view or interact with our online Service. The information inside the log files may include IP addresses, type of browser, internet service provider, date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.

(b)   Device and Online Usage.

We may collect information about your computer, browser, mobile or other device that you use to access our Service. We may use cookies, pixels, log files and other techniques to collect such information, including IP address, device identifiers and other unique identifiers, browser type, browser language, operating system name and version, device name and model, version, referring and exit pages, dates and times of Service access, links clicked, features uses, crash reports and session identification information.

(c)   Cookies.

We use cookies to make interactions with our Service easy and meaningful. When you visit our Service, our servers may send a cookie to your computer. We may use cookies that are session- based or persistent. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. We use cookies that enable you to navigate our Service and use its features, such as accessing secure areas of our Service. Because required cookies are essential to operate our Service, there is no option to opt out of these cookies. We use cookies to provide features and services such as:
 
- Remembering your preferences and allowing you to enter your information less
frequently;
 
- Presenting information that’s targeted to your interests, which may include our
content presented on another website;
 
- Measuring the effectiveness of our sites, services, content, and advertising;
 
- Providing other services and features that are only available through the use of
cookies;

The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings, but please note that disabling cookies may impact some of our Service features and prevent the Service from operating properly. We may use or engage a third party that uses Local Stored Objects (LSOs), sometimes referred to as “Flash Cookies”, and other technologies to collect and store information about your use of our Service. A flash cookie is a small data file placed on your device using Adobe Flash technology. Flash cookies are different from the cookies described above because cookie management tools provided in your browser will not remove them. To limit the websites that can store information in flash cookies on your device, you must visit the Adobe website:
 
(d)   Web Beacons and Similar Tracking Technologies.

When you visit our Service, we may collect your IP address for certain purposes such as, for example, to monitor the regions from which you navigate our Service. We may also use web beacons alone or in conjunction with cookies to compile information about your usage of our Service and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular site tied to the web beacon. We may use web beacons to operate and improve our Service.

(e)   Analytics Services.

We may use certain third party analytics services to improve the functionality, features, or
delivery of our Service. We may also use these analytics services to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into our Service.

INFORMATION WE COLLECT FROM OTHER SOURCES

We may collect information about you that is publicly available. For example, we may collect information you submit to a blog relating to us or social network platform. We may also collect information from other companies, organizations, or third-party partners.  For example, if you use a third party payment service such as Google Pay or PayPal, we may receive information toprocess your transaction from them as described in their privacy policies.
 
AGGREGATED OR DEIDENTIFIED INFORMATION

To better serve our users, business partners, to improve our products and Service, or for other purposes, we may conduct research on user demographics, interests and behavior or engage in other activities based on personal information and/or information that we aggregate or de- identify.  Aggregated or de-identified information is not considered personal information and does not identify a user personally.  We may share use this aggregated or de-identified information within our discretion and with our affiliates, agents, business partners, and/or other third parties.

HOW WE USE YOUR INFORMATION

If you submit or we collect Information through our Service, then such Information may be used to:

- Process your transaction or provide you the requested product or service;

- Provide, analyze, administer, improve, and personalize the Service;

- Provide you with any information relating to the product or order fulfillment;

- Contact you in connection with the Service, notifications, events, programs or
offerings;

- Send you updates and promotional materials;

- Provide personalized advertising to you or otherwise provide you marketing
relating to other goods or services that may interest you;

- Protect our rights or our property and to ensure the technical functionality and
security of the Service;

- Comply with applicable law, assist law enforcement, and to respond to
regulatory or other legal inquiries; and
 
- For any other purpose to which you consent.

HOW WE SHARE OR DISCLOSE YOUR INFORMATION

We do not sell, lease, rent or otherwise disclose the information collected from our Service to third parties.  We share or disclose your information as stated below or with your consent.

(a)    Our Third Party Service Providers.

We transfer information to our third party service providers to perform tasks on our behalf and to assist us in providing our Service. For example, we may share your information with service providers who assist us in performing core functions (such as hosting, data storage, and security) related to our operation of the Service and/or by making certain interactive tools available to you as a user. We also use third parties for technical and customer support, application development, tracking and reporting functions, quality assurance, and other services. In the performance of our Service, we may share information from or about you with these third parties so that we can deliver the highest quality user experience.

(b)   Advertisers.

From time-to-time, we engage advertising services to assist us in advertising our brand and Service based upon your interests and in order to display content that is relevant to you. Those services may target advertisements on our website as well as third-party websites based on cookies or other information indicating previous interaction with our Service. These third parties may collect information from your use of our Services over time and that information may be combined with information collected about you across different websites and online services. These third party advertisers may be participants in the Network Advertising Initiative and/or the Digital Advertising Alliance, which allow users to opt-out of ad targeting from participating organizations. Please note that when you opt-out of receiving interest based advertising, this does not mean you will no longer see advertisements from us.

(c)   Business Partners.

From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, we may share information collected in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of the information we collect, and their use of the information will be in accordance with their own privacy policies.

(d)   In the Event of Merger, Sale, or Change of Control.

We may transfer or assign this Privacy Policy and any information to a third party entity that acquires or is merged with us as part of the evaluation of an entry into such transactions, or in the course of a  merger, acquisition, sale, or other change of control (such as the result of a bankruptcy proceeding).

(e)   Other Disclosures.

We may disclose information about you if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms of Use, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of Trips Luggage, our users, or the public.
 
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

You can access and update most of your account information on our Site by clicking on "Login". If you need to access or update other personal information that we may have, you can request it by, sending a request to customer_svc@olivetintl.com or submitting a request through our “Contact Us” page. To protect your privacy, before we give you access or let you update your information, we may we may ask you to verify your identity or provide additional information. We will try to update and allow you to access your information for free, but if it would require a disproportionate effort on our part, we may charge a fee. We will disclose the fee before we comply with your request. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful.

RETENTION

We reserve the right to retain any information as long as it is needed to: (i) fulfill the purposes for which we collected the information, and (ii) comply with applicable law.

DATA SECURITY

We take the protection of your information seriously and take reasonable and appropriate
physical, administrative, and technical measures to protect the information collected through our Site.   While we implement commercially reasonable security measures to protect your privacy, please keep in mind that the Internet is not a 100% secure medium for communication, and we cannot guarantee that the information collected about you will always remain private when using our Site and/or Services. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

CHILDREN'S PRIVACY

Our Site and Service is not intended for or directed to individuals under 13 years of age, and we do not knowingly collect any personal information from children under the age of 13. When a user discloses personal information on our Service, the user is representing to us that he or she is at least eighteen (18) years of age.

DO NOT TRACK SIGNALS

We do not currently respond or take any action with respect to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of information about an individual consumer's online activities over time and across third-party websites or online services.  Other parties may collect personally identifiable information about a consumer’s online activities over time and across different Web sites when a consumer uses our Site or Service.

LINKS TO OTHER SITES

Our Site may include links to other third party websites as a convenience to you. If you click on one of those links, you will be taken to websites we do not control, and this Privacy Policy does not apply to those third party websites. The inclusion of any link does not imply our endorsement of any other company, its site(s), or its product(s) and/or service(s). Trips Luggage is not responsible for the privacy practices or content of any other site.
 
SOCIAL MEDIA and PLUG-INS

Our online services may use social media plug-ins (e.g., the Facebook "Like" button, "Share to Twitter" button) to enable you to easily interact with certain social media websites (e.g., Facebook, Twitter, Instagram) and share information with others.  When you visit our online services, the operators of the available social media plugins can place a cookie on your device enabling such operators to recognize individuals who have previously visited our online services.  If you are logged into these social media websites while visiting our online services, the social media plugins allow the relevant social media websites to receive information that you have visited our online services or other information.  The social media plugins also allow the applicable social media websites to share information about your activities on our online services with other users of the social media website.  For example, Facebook Social Plugins allow Facebook to show your "Likes" and comments on our online services to your Facebook friends. Facebook Social Plugins also allow you to see your friends' Facebook activity on our online services.  We do not control any of the content from the social media plugins. We may
also interact with you on social media platforms. If you contact us on one of our social media platforms, request services, or otherwise communicate directly with us on social media, we may contact you to interact with you. For more information about social media advertising and social media plugins from other social media websites, please refer to those websites' privacy and data sharing statements.

CHANGES TO THIS PRIVACY POLICY

As our organization changes over time, this Privacy Policy may change as well. We reserve the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on our Service.  We will provide you notice of material changes by indicating that the Privacy Policy has been updated on our homepage and will indicate the date we made the update above.   Your continued use of any of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version of the policy, please cease using the Services.
 
CONTACT US

Any comments, concerns, or questions regarding our Privacy Policy may be addressed to
customer_svc@olivetintl.com. Please note that email communications may not be secure.
Accordingly, you should not include personal or other sensitive information in your email
correspondence to the Sites or to Trips Luggage.

Question 7

适用范围

Accepted Answer

Trips Luggage is committed to providing a website that is accessible and navigable to all
visitors. We actively work to assess and increase the usability of our website using available standards and guidelines to assist in our efforts.

While we strive to adhere to the accepted guidelines and standards for accessibility and
usability, it is not always possible to do so in all areas of the website at all times. Should
you experience any difficulty in viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with
disabilities, please contact us and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to
accommodate everyone and our overall accessibility policies.

- Phone: 1 (800) 856-9119, Monday - Friday, 8:00am – 5:00pm PST.

- Email: customer_svc@olivetintl.com

- Mailing Address: 11015 Hopkins St, Mira Loma, CA 91752

Question 8

使用条件

Accepted Answer

GENERAL

These General Terms and Conditions of Use ("Terms") are entered into by and between you and Trips Luggage. In consideration of your use of and access to this Internet website Tripsluggage.com and the promises and obligations herein, and intending to be legally bound, you and Trips Luggage hereby agree that your access to and use of the Trips Luggage website is subject to these Terms, as well as any modifications issued by Trips Luggage to these Terms, and all applicable laws and regulations. BY USING THIS WEBSITE, YOU AGREE TO AND WILL BE DEEMED TO BE BOUND BY THESE TERMS. If you do not want to be bound by these Terms, do not use the Trips Luggage website. Among other things, Trips Luggage provides information concerning various products and services and the opportunity to obtain additional information concerning those products and services or to purchase them. These Terms and the information provided by Trips Luggage in no way override the terms and conditions of your purchase of any product or service except as specifically provided herein. To the extent any area within the Trips Luggage website contains specific terms and conditions concerning its use ("Specific
Terms"), those Specific Terms are in addition to these Terms. To the extent there is a direct
conflict between these Terms and the Specific Terms, the Specific Terms shall prevail.

CHANGES IN TERMS

Trips Luggage shall have the right at any time and without prior notice, at its sole discretion, to revise these Terms or to impose new terms and conditions with respect to access to or use of the Trips Luggage website. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Trips Luggage website. You are responsible for reviewing the Terms periodically for any modification that may affect your rights or obligations hereunder. You agree that you shall be deemed to be apprised of and bound by any modification by Trips Luggage to these Terms. ANY ACCESS OR USE OF THIS WEBSITE BY YOU AFTER NOTICE OF REVISIONS OR ADDITIONS TO THESE TERMS SHALL CONSTITUTE AND BE DEEMED TO BE YOUR ACCEPTANCE OF SUCH REVISIONS OR ADDITIONS. No modification to
these Terms by any party other than Trips Luggage shall be valid or enforceable against Trips Luggage unless expressly agreed to by Trips Luggage in a writing signed by a duly authorized officer of Trips Luggage.

TERMINATION
 
Trips Luggage reserves the right to immediately terminate this agreement and/or your access to and use of the Trips Luggage website or any portion thereof, at any time and for any reason, with or without cause. Trips Luggage shall have no liability for termination of this agreement. Upon termination of this agreement, your right to use the Trips luggage website shall immediately cease.

COMPLIANCE WITH LAWS
 
You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Trips Luggage website and your purchase of items from Trips Luggage (if applicable) on the Trips Luggage website.

CONTENT

All design and content featured on the Trips Luggage website, including the text, images,
photographs, graphics, logos, illustrations, descriptions, data, and other material, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content", and are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Trips Luggage. This website in its entirety is protected by copyright and applicable trade dress. The Content may contain errors, omissions, or typographical errors or may be out of date. Trips Luggage may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on Trips Luggage in any way except to the extent it is specifically indicated to be so. You may view and use the Content only for your personal, noncommercial use, and for shopping and ordering on the Trips Luggage website, and for no other purpose, and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, Trips Luggage does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any
means, method, or process whatsoever, now known or hereafter developed, any of the
Content on or transmitted through the Trips Luggage website, including without limitation by transferring, downloading or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms, or as otherwise expressly permitted in the Content or in writing signed by Trips Luggage, is strictly prohibited.

LINKED THIRD PARTY SITES

Links to other Internet websites operated by third parties, including Trips Luggage vendors, do not constitute sponsorship, endorsement, or approval by Trips Luggage of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by Trips Luggage, and Trips Luggage is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.
 
PRICES; ORDERS (APPLICABLE IF PRODUCTS ARE SOLD ON THE TRIPS LUGGAGE WEBSITE)

All prices displayed on the Trips Luggage website are quoted in U.S. dollars. Trips Luggage may restrict delivery to addresses within the United States and Canada. Trips Luggage will add shipping and handling fees and applicable sales/use tax as necessary. Trips Luggage reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the Trips Luggage website without incurring any obligation to you.Products displayed on the Trips Luggage website are available while supplies last. The receipt by you of an order confirmation does not constitute Trips Luggage's acceptance of an order. Prior to Trips Luggage's acceptance of an order, verification of information may be required. Trips Luggage reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Trips Luggage, for any reason. Trips Luggage reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification. In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, Trips Luggage shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Trips Luggage shall promptly issue a credit to your credit card account in the amount of the incorrect price. Trips Luggage accepts the following credit cards: Visa, MasterCard, American Express and Discover.

DISCLAIMER
 
TRIPS LUGGAGE MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE TRIPS LUGGAGE WEBSITE OR ANY LINKED SITE OR ITS CONTENT, INCLUDING THE CONTENT, INFORMATION AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE CONTENT, INFORMATION AND MATERIALS. TRIPS LUGGAGE ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE TRIPS LUGGAGE WEBSITE OR ANY LINKED SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT TRIPS LUGGAGE OR ANY LINKED SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, ALL CONTENT AND MATERIALS ON THIS SITE ARE PROVIDED TO USERS "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON- INFRINGEMENT, SECURITY, ACCURACY, COURSE OF DEALING, COURSE OF PERFORMANCE OR
USAGE OF TRADE. "AS IS" CONDITION OF CONTENT IS EXPRESSLY MADE A CONDITION OF ANY TRANSACTION ARISING THROUGH OR AS A RESULT OF THE TRIPS LUGGAGE WEBSITE.
Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL TRIPS LUGGAGE, ITS SUBSIDIARIES, ASSIGNS AND AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS AND BUSINESS INTERRUPTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN
ANY WAY FROM ANY PRODUCT OR SERVICE SOLD OR PROVIDED ON THE TRIPS LUGGAGE WEBSITE, EVEN IF TRIPS LUGGAGE IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TRIPS LUGGAGE’S LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.
 
INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Trips Luggage, its subsidiaries and affiliates, Trips Luggage's vendors, and each of their affiliates and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys's fees and court costs), arising out of or relating to (i) your violation of these Terms, (ii) any allegation that any information on material submitted by you violates any intellectual property rights of any third party, or (iii) any activity related to your account.

GOVERNING LAW

This agreement is governed by and construed in accordance with the laws of the State of
Arkansas, U.S.A., without regards to conflicts of laws principles. You agree to submit to the exclusive jurisdiction of any state located in the county of Benton, state of Arkansas, U.S.A. or of any federal court located in the state of Arkansas, U.S.A., and waive any jurisdictional, venue or inconvenient forum objections to such courts.

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